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Case Study:

Property Developer

Celsius Group

#customersuccess

“Thanks for being so organised and always having our best interest at heart. We can truly rely on you guys and are very grateful for the changes that you’ve brought to the table as our trusted IT partner.”

Kylie

New systems for a fresh start

When Celsius came to us, they’d been quoted over $15K for upgrading their infrastructure and moving their mail services to the cloud… all while paying for ongoing IT support.

We analysed their situation thoroughly and decided to keep the current server. We also moved their mail services to the cloud as part of our integrated IT support service. 

By implementing cloud-based solutions, changing internet provider and providing proactive IT support, we achieved:

  • +$15k savings
  • 10% increase in staff productivity
  • 8% reduction of admin time

$15k

SAVED BY UPGRADING EQUIPMENT

Challenges

Celsius were concerned about their ageing infrastructure, the disk space was low, and they were quoted 15k to upgrade.

We identified that access to data and being 100% reliant on the server for mail and document storage was a great risk and in the event of a power outage or a disaster, nobody would have access to mail or documents and business would come to a halt.

They had experienced good reactive support from their existing IT provider but were looking for a proactive strategic approach to IT to support the growing business.

+8%

REDUCTION IN USER ADMIN TIME

Solution

We tested the health of the existing server. It was still fit to run after five years, so we cleaned it up and took over support and maintenance.

Server disk space was low, so we switched the company’s core services – including email – to Office 365’s cloud-based collaboration tools.

As part of our standard managed IT service, we also implemented an annual strategy plan, and organised monthly and strategic CIO meetings. This allows us to plan for changes and growth, keeping IT costs down.

+10%

INCREASED STAFF PRODUCTIVITY

Results & Return on Investment

Retaining the old server saved Celsius over $15K. We moved mail services to the cloud as part of our monthly fee, saving them even more.

We achieved increased data accessibility in real time from various locations. With faster internet, staff productivity rose by 10%.

Our proactive IT solutions reduced admin time and system downtime by an extra 6%.

Once all services have been moved to the cloud, we’ll look into retiring the existing server and replacing it with a desktop server solution at a fraction of the original price.

+6%

REDUCTION IN SYSTEM DOWNTIME

$15k

SAVED BY UPGRADING EQUIPMENT

+8%

REDUCTION IN USER ADMIN TIME

+10%

INCREASED STAFF PRODUCTIVITY

+6%

REDUCTION IN SYSTEM DOWNTIME

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